135bet's Privacy Policy — Your Information Is Our Responsibility
Understand clearly how your personal information is collected, stored, used, and kept secure, and stay informed about your rights.
Table of Contents
Introduction and Applicability
135bet (referred to hereinafter as "we", "our", or "the platform") operates an online entertainment and betting service for users in Bangladesh. This privacy policy applies to all users who register and visit the 135bet.lat website.
By using our services, you are considered to have agreed to the terms described in this privacy policy. If you disagree with any part of this policy, please refrain from using our services.
135bet treats user privacy as its highest priority. We believe your personal information is your asset and it is our responsibility to keep it secure. In this policy, we have transparently stated what types of information are collected, why they are collected, and how they are used.
This policy should be read together with 135bet's Terms and Conditions. Both documents together govern the terms of your use of our platform.
What Information We Collect
Registration Information
When you create an account at 135bet, we collect the following information:
- Full name and username
- Email address
- Mobile number
- Date of birth (for age verification)
- Password (stored in encrypted form)
Financial Information
We keep the following information to process transactions:
- Deposit and withdrawal history
- bKash, Nagad, Rocket, or Upay account numbers (partial, secured)
- Required bank account details
- Transaction dates and amounts
Usage Information
To monitor your use of the platform, we collect:
- Gaming history and betting records
- Login time, location, and device information
- Page visit and click data
- Records of conversations with the support team
Technical Information
Information automatically collected to ensure site functionality:
- IP address
- Browser type and version
- Operating system
- Cookies and session data
- Referral source (where you came from)
How Your Information Is Used
135bet uses your information only for specific and legitimate purposes. We do not use your information for any purpose beyond those listed below.
Account Management and Service Delivery
We use your registration information to create and maintain your account, verify the login process, and confirm your identity. This is the primary reason for providing the service.
Processing Financial Transactions
We use transaction data to process your deposit and withdrawal requests, apply bonuses, and resolve financial disputes. This information is also required to correctly enforce the minimum deposit of ৳500 and minimum withdrawal of ৳1,000.
Fraud Prevention and Security
We analyse behavioural data to detect and prevent unauthorised account access, multiple account creation, money laundering, and other fraudulent activities.
Improving Customer Service
Conversations between you and our 24/7 live chat support team are recorded so we can provide you with better assistance in the future. These records may also be reviewed for quality improvement purposes.
Relevant Communications
We use your contact information to send important account notifications, bonus offers, new game announcements, and promotional information to your email or mobile number. You can turn off these notifications at any time.
Data Storage and Security Measures
To ensure the security of your information, 135bet uses industry-standard technologies and practices. Our security framework consists of the following layers:
SSL Encryption
All data transfers are secured through 256-bit SSL encryption. This means information exchanged between your browser and our servers cannot be read by third parties.
Secure Data Centres
Your information is stored in high-security data centres. These data centres have both physical and digital security measures in place.
Password Hashing
Your password is never stored directly. Advanced cryptographic hashing methods are used to store passwords in a way that no one can recover them.
Access Controls
Among our staff, only authorised individuals can access your information. A log is kept of every access and is audited regularly.
Regular Security Reviews
Our security team regularly tests the system and quickly addresses any potential vulnerabilities. Security technologies are updated on a regular basis.
Please note that no method on the internet is 100% secure. We therefore ask you to use a strong password, not share your login details with anyone, and contact us if you notice any suspicious activity.
Sharing Information with Third Parties
135bet does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Payment Processors
The minimum necessary financial information is shared with the relevant provider to process bKash, Nagad, Rocket, Upay, and bank transfer transactions. These providers operate under their own privacy policies and are not required to share your information with any third party.
Legal Obligations
Required information may be disclosed on the basis of a court order, government directive, or a lawful request from a law enforcement agency. In such cases, we will only provide information that is legally required.
Technology Service Providers
We work with trusted technology partners for hosting, analytics, and site maintenance. Strict data protection agreements are in place with these partners, and they may only process data for specified purposes.
We never sell or share your personal information with advertisers, marketers, or other online casino platforms. Your information is used solely to improve 135bet's services.
Cookies Policy and Usage
The 135bet.lat website uses cookies. Cookies are small text files stored in your browser that help improve your experience.
Types of Cookies We Use
Essential Cookies
These cookies are essential for the basic functionality of the website. They are used to maintain login status, verify security, and manage sessions. Without these cookies, the site will not work properly.
Analytics Cookies
Analytics cookies are used to understand which pages are visited most, how users navigate the site, and where issues occur. This information is analysed in anonymous form.
Preference Cookies
These cookies are used to remember your language preference, site settings, and other personalised preferences. You do not need to change settings repeatedly on your next visit.
Cookie Controls
It is possible to disable or delete cookies from your browser settings. However, please note that disabling essential cookies may cause problems with site functionality and you may not be able to log in.
Special Protection of Payment Information
Financial information is the most sensitive type of personal information. For transactions via bKash, Nagad, Rocket, Upay, or bank transfer on 135bet, we take special precautions.
Mobile banking information (such as bKash or Nagad numbers) is never stored in full directly on our servers. Only partial information is kept in encrypted form for transaction verification. Full mobile numbers or PIN codes are never stored.
A detailed log is kept of every financial transaction, which is used for dispute resolution and fraud investigations. These logs are stored under high security and only authorised staff can access them.
Important: No representative of 135bet will ever ask for your bKash/Nagad PIN, OTP, or bank password. Any such request is fraudulent — please let us know via live chat.
Your Rights
As a 135bet user, you have the following rights regarding your personal information. To exercise these rights, contact our support team.
Right to Access Information
You may request to see what information we hold about you. After verification, we will provide the information within a set timeframe.
Right to Correct Information
If any of your information is incorrect or incomplete, you may request a correction. We will update it within a reasonable time.
Right to Delete Information
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations or security reasons.
Right to Object to Processing
You may object to receiving marketing messages or to certain types of analysis. If your objection is accepted, we will stop using your information for that purpose.
Right to Data Portability
You can request the information we hold about you in a structured, easy-to-read format.
Right to Restrict Processing
In certain circumstances, you can request that the processing of your information be temporarily suspended until the matter is resolved.
Protection of Minors
135bet is a platform operated exclusively for individuals aged 21 and above. We do not intentionally collect information from anyone under the age of 21.
Date of birth is verified at the time of registration, and if someone is suspected to be a minor, their account is immediately suspended. If we are informed that we have accidentally collected information from a minor, it will be deleted immediately and the associated account will be cancelled.
If a parent or guardian believes their child has registered on this platform, please notify our support team immediately.
This platform is for adults aged 21 and above only. Registration or use by minors is strictly prohibited and legally punishable.
Data Retention Period
We retain your information only for as long as it is needed. Information that is no longer required is not kept for extended periods. Below is an overview of the retention periods for different types of information:
Active Account Data
All account and transaction information is stored for as long as your account remains active. This is necessary for providing services, resolving disputes, and maintaining security.
Closed Account Data
Even after an account is closed, records of financial transactions and identity verification information may be retained for a specified period to meet legal and regulatory requirements.
Marketing Data
If you opt out of marketing messages, your contact information will be removed from our marketing list immediately. However, important notifications related to your account may continue to be sent.
Log Files
Log files stored for security and technical analysis are automatically deleted after a specified period.
Privacy Policy Changes
135bet reserves the right to update this privacy policy when necessary. If significant changes are made to the policy, we will notify you in the following ways:
- By displaying a notice on the website
- By sending a notice to your registered email address
- By updating the "Last Updated" date at the top of this page
If you continue to use the platform after any changes, it will be assumed that you have consented to the updated policy. We therefore recommend visiting this page regularly.
If any change significantly affects your fundamental rights, we will clearly inform you before it takes effect and, if necessary, seek your consent again.
Contact Us
If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights, please get in touch with us. Our privacy team will do its best to respond to your request within a reasonable time.
Need help with a privacy matter?
If you have any questions about your information, our 24/7 Bengali support team is always ready to help. Instant assistance is available via live chat, or you can write to us in detail by email.
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